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Fast, Safe Delivery to Your Home or Job Site

We handle the logistics — from our warehouse to your doorstep — with care and precision.

Our Delivery Process

01

Order Confirmed

Once your window or door order is finalized and the deposit is received, we place the order directly with Milgard® or Marvin. You'll get a confirmation with the expected production lead time so you know exactly when to expect the next step.

02

Warehouse Check

When the windows arrive at our facility, every unit is inspected before it leaves our hands. We check for shipping damage, verify sizes and configurations against the order, and confirm all hardware and components are included. If anything is off, we resolve it before scheduling delivery.

03

Scheduled Delivery

We'll contact you to arrange a delivery window that works with your schedule. For installation projects, delivery is typically coordinated with your installation date so windows aren't sitting at the property unattended.

04

 White-Glove Drop-Off

Our team brings the windows to your home or job site, carries them to the designated area, and places them safely. We don't leave products on the curb. Everything is handled carefully to avoid damage to your floors, walls, and the windows themselves.

Lead
Times

Standard: 3–5 weeks

Rush Available

Custom Orders: 6–8 weeks

Lead times start from the date the order is confirmed with the manufacturer. Standard Milgard® vinyl and aluminum lines typically ship within 3–5 weeks. Fiberglass, wood-clad, and custom-configured units run 6–8 weeks. Rush production is available on select product lines for an additional fee - ask about availability when requesting your estimate.

What to Expect
on Delivery Day

2-hour arrival window notification

Uniformed delivery team

Careful handling & placement

We'll call or text you the morning of delivery with a 2-hour arrival window. Our team arrives in a marked vehicle, handles all products with protective padding, and places everything in your specified location - garage, staging area, or directly to the installation site. We remove all packaging and leave the space clean before we leave.

Delivery FAQs

Weekend delivery is available on a limited basis depending on crew schedule. If a Saturday delivery is important for your project, let us know when booking and we'll confirm availability.

We don't use third-party tracking software, but you'll receive a call or text the morning of your delivery with an estimated arrival time. If anything changes on the day, we'll notify you directly.

All windows are inspected at our warehouse before delivery. If damage is discovered on arrival at your property, document it before the team leaves and contact us the same day. We'll work with the manufacturer to arrange a replacement. Milgard® and Marvin both have replacement policies for units damaged in transit.